We offer free ground shipping within the U.S. on orders of $90 or More. Orders placed before 12:00 PM EST will be processed on the same business day. Orders placed after 12:00 PM EST will be processed on the next business day. We also offer 2-day express shipping within the U.S. Please note that the 2-day shipping does not include order processing time.

Standard U.S. ground shipping typically takes 2–7 business days. International shipping times vary by destination.

For express shipping, we use UPS 2nd Day Air, which guarantees delivery within two business days within the U.S. The two business days do not include the drop-off date. For example, if you place your express order before 12 pm on Monday, you will receive it by Wednesday.

Our warehouse is closed on weekends. All orders placed during the weekend will be shipped on Monday, including express orders.

Yes, once your order ships, you'll receive a tracking number via email.

If you experience delays or believe your package is lost, please contact us at support@jessiezhao.com for assistance.

Yes, we provide international shipping. Rates are calculated at checkout based on your location.

Because all leggings and sports bras are made on demand, you will receive them in approximately 10 business days.

We accept returns within 14 days of delivery. Items must be unworn, unused, with tags, and in their original packaging.

Returns are free for U.S. orders over $90. For orders under $90, a $7.99 return fee applies. The return fee is waived for the order placed in the holiday season (from November 15 to January 15).

We’ve made it easy! Simply click the Return Portal link in the footer to start your return.

Just enter your order number, zip code, and follow the steps to submit your return.

Our return portal only works for US returns. For international returns, please contact us at upport@jessiezhao.com.

Questions? We're here to help! Please contact us at support@jessiezhao.com for return assistance.

Yes, you can return the sale items except for the FINAL sales.

Bloom Circle is our way of saying thank you for being part of our community! You earn points every time you shop, join our mail list, refer a friend, and more. Your points add up over time and can be redeemed for discounts on future purchases - the more points you earn, the more you save.

Joining is quick and easy!

1. Click the “Join Now” button on the Bloom Circle Rewards page.
   
2. Enter your email address and verify it using the code sent to your inbox.

That’s it! You’re all set to start earning points. You can check your points anytime by selecting “Log In” on the rewards page.

Turn your points into instant savings! Head to the Rewards section of the Bloom Circle program to redeem your points for a discount code, then use it on your next purchase. Each point is worth 1 cent — so 500 points equals $5 off. The more points you earn, the bigger your reward!

Yes, points do expire, but only if you haven’t made a purchase in 12 months. Don’t worry though! We’ll send you a reminder email 30 days before your points are set to expire, so you’ll have plenty of time to use them.

Getting to your rewards is super easy!

Near the footer: Click the “Join” button at the bottom of our website.

OR

From your account: Log in and click “My Rewards” under your account menu to see your points!